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WHAT WE OFFER RELATIONSHIP OF TRUST

We generate and deliver value in quantitative terms

We focus on understanding our customers' needs and as well as their end consumers, personalizing and tailoring our services, which adds and generates a global value, beneficial for the entire industry and healthcare system.

SAFE AND EFFICIENT strategic solutions

Our strength and success is based on offering a solid service, with processes with an advanced operational efficiency, reliable and with a high impact, tailored to the Industry standards and regulated by the FDA and EMA.

MULTICHANNEL MARKETING

We develop comprehensive communication strategies that allow us to generate tactical, fluent, active and experience-based to create long-lasting relationships. We have multichannel implementation services, telephone CRM, email marketing, SMS and Digital Marketing.

WE GEN CUSTOMER RETENTION

Daily multidimensional communication.

 

ACCESS

We involve ourselves on all treatment stages or therapy with timely communication with patients and stakeholders involved in the healthcare process, easing and providing security, containment and solutions during the therapy or treatment. We manage confidentiality agreements, advisory services, case analysis, financial education, companionship and follow-up of results.

WE PROVIDE SUPPORT

We create a relationship of security and reliability over time.

 

PHARMACOVIGILANCE QUALITY MANAGEMENT

We have experts in Pharmacovigilance (FVG) and we implement independent processes and intensive management at a national level. All our processes hold a Quality Certification and Assurance (QA) and are supported by the GMP regulations. We receive and report side effects as well as adverse effects. Medications are delivered under dispensation control and follow-up of patients under special conditions.

WE CARE ABOUT

The patients' quality of life and health.

 

NURSING SERVICE AND NATIONAL NETWORK OF HEALTHCARE PROVIDERS

We have a local network of professional nurses to support all our Patient Support Programs (PSP), as well as a vast range of Healthcare Providers that support all complementary therapies, preemptive and follow-up exams, ensuring containment, peace of mind and protection for patients across the country.

WE PROTECT

We help people with their pathology and during their treatment.

 

TRADE MARKETING

We are brand ambassadors with a vast expertise in action plans and joint strategies for different distribution channels and points of dispensing, improving the consumer experience through the points of sale. We generate direct communication channels with retailers, Switch studies, relationship with pharmacies, surveys, analysis and processing of indexes.

WE REPRESENT

We channel and care for the global status of the brand with stakeholders.

 

ANALYSIS AND REPORTS

We are experts in information analysis. We have created tools and performance indicators, and tailored reports for each need, in order to clearly and precisely quantify the impact and profitability of each campaign associated with the brand and product. We generate reports, data mining and analysis of consumption cycles, market studies, audits and surveys to optimize the marketing activities, in order to add value to each strategy.

WE GENERATE IMPACT

We measure, monitor and maximize the value of each strategy.